Kneed Support

For help with sign-in, purchases, exports, account deletion, Apple Health, Health Connect, or the MCP connector, contact the email below.

Account deletion

Open Kneed, go to Settings, and select Delete account permanently. Confirm the prompt to submit the request.

This immediately and permanently deletes your account, sign-in credentials, and all associated data: profile, tracked areas and goals, programs, body map and pain logs, daily items and their logs, custom exercises and routines, workout sessions, and synced health samples. Nothing is retained after deletion, and the action cannot be undone.

Reset All Data is a separate, lesser option that clears your logged data (logs, programs, exercises) while keeping your account and purchase intact, so you can start over without losing sign-in or your one-time purchase.

Purchase restore

In Settings, select Restore purchase while signed in with the store account that made the purchase.

Emergencies

Kneed support cannot provide medical advice or emergency assistance. Contact a qualified professional or local emergency services.